Frequently Asked Questions

Do you cater for smaller quantities?

In some cases yes we can but the price per item will be much higher. There are generally set minimum quantities on most products, which can include set costs that are incorporated into that particular product. Things such as artwork, freight, print machine prep & clean down etc.

Can I have a formal quote?

Yes! We just need to know a few details about your job such as
a) your intended product
b) the quantity you require
c) what type of decoration you require (if any).

How do I place an order and what happens next?

Ordering is easiest via email. For new artwork orders once we receive your artwork/order we will then contact you with a proof for you to approve and sign off. The product will then go into production then dispatched to you for delivery.

What file types can we use for our artwork?

To get the best outcome for your logo we prefer to use file formats such as EPS, AI or high resolution PDF also known as ‘Vector Art’.
These high-grade files allow us to get a clear crisp result from your image.

What are some of my decorating options?

Screen Printing:

Mostly used for printing larger job runs and larger areas on T-shirts, hoodies and bags. Printing costs are generally calculated on how many colours are used and printing machine setup costs.


Logos are stitched directly onto the garment, cap or bag. Embroidery costs increase with the ‘stitch count’, which is proportional to the size of the logo and the number of positions to be decorated.

Digital/Heat Transfers:

This method of decoration produces full colour high quality detailed images on your garment. They are commonly used for intricate designs that have a lot of gradient colours. This decoration tends to be more cost effective when used for individual garment printing or for a small job run. Great for larger items such as umbrellas.

Pad Printing:

Suitable for small fine details on hard metal or plastic products such as pens, key rings, USB’s. Also used for printing on hard to decorate items such as mugs.

Laser Engraving:

Used mostly to etch logos onto metal, glass, wood and some plastic items.

What is the estimated time for delivery?

For undecorated items general ETA is up to 5 working days.
For most decorated items can be delivered within 1-3 weeks after artwork approval.
For a very small portion of products time may extend out past this but for each specific job turnaround we will advise you of your ETA and are happy to keep you in the loop as to how your job is progressing.

Contact P2 Promotions

Promotional Products with a Personalised Touch

Please feel free to use our contact form to find out further information regarding the huge variety of promotional clothing and merchandise we have available.

Promotional Products Lilydale Melbourne

0410 499 427

Lilydale, Victoria 3140